[Resolved] HDFC Bank — Credit card and personal loan

anshikahora3

Jun 11, 2017

Address: Gurgaon, Haryana, 122001

Website: www.hdfcbank.com

Dear concern,

I have taken hdfc credit card and loan 2 years ago and i am out of country for some personal reasons, i want to close both the accounts and ready to pay leftover amount in one shot, but these people are not letting me do so as i have to present in india to close all the amount, i have been writing them emails and calling them to close and tell what amount money i have to pay, they are not responding. And as a process they are calling my family and harassing them, i don't understand why they can't close and how they can be avoid my problem, i am ready to pay but they want to cheat and want to earn more and more premium.

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Jul 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, card, loan and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jun 12, 2017

Updated by anshikahora3 Dear HDFC BANK, i have forwarded you mail from [protected]@gmail.com again as i have sent many earlier as well. Pls check.

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Comments

Anand Doifode

from Mumbai, Maharashtra

Jun 12, 2017

OTP received for pin generation on 6th July which was valid for 1 day only but Credit card not received till Date.Application reference no. is [protected]W5

[email protected]

from Delhi, Delhi

Jun 12, 2017

I am not receiving the invoices regularly.
Kindly submit on priority.