[Resolved]  HDFC Bank — Credit card application

Dear sir,
I search a fuel credit card and i got hdfc fuel credit card. I check all eligibility and also in hdfc internet banking i check eligible card, and therefore apply for credit card. customer care also inform me that congrats ur credit card is approve but after few day i came to know that my application decline.

i just wanted to know the reason why application get decline so that i improve my that part to get eligible for credit card in future.

No one even bother to reply or give info related to this.

reg mob no- [protected]
dob[protected]
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Nadia
HDFC Bank Customer Assistance
 
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