[Resolved] HDFC Bank — credit card application declined

[email protected]

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

My credit card details were taken over whatsapp as we had applied through our company. I had received a call where i gave my company id card picture and current address.
After a month of absolutely no information, i checked the status and my application status was declined without any reason. I'm not getting any reason as to why it happened.
Tried contacting the person who took my details. He is not answering.

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Nov 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance