[Resolved]  HDFC Bank — Credit card application declined with no valid reasons

Address: Survey No: 17/4C, 9C, 3rd Floor Maruthi Chambers, Hosur Rd,Ascent consulting services, Roopena Agrahara, Bengaluru, Karnataka 560068

To hdfc bank credit card manager,
Bangalore zone.

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2-3 verification calls one my mobile number.

Then thereafter i received a mail saying you application doesn't matches our requirement, where the peoples less than my salary have got same hdfc card.
Not even mentioning any reasons how can you decline our application.
This is pathetic and stupid results, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

Nagaraj s n
[protected]
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Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2020
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance.
 
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