[Resolved] HDFC Bank — Credit card application disapproved

Akhil13

from Allahabad, Uttar Pradesh

Jul 8, 2017

Address: 134003

From Kalpana(hdfc employee) regarding credit card. when I applied; verification completed and waiting for the card. I got to see a DISAPPROVED STATUS from their site. From past 1 month I hve been following for it. Still I dint got a perfect response from Kalpana. Worst experience from your employee.

Things I am annoyed with...

1. I did not get any SMS / call / E-mail regarding the disapproval of credit card
2. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
3. Time spent in this process is completely waste. (Stop giving repeated calls)

I need to know why application has been disapproved.

Can you help me with that?

APP NO : [protected]NF

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Aug 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 08, 2017

Updated by Akhil13 One of your bank employee called again and again egarding credit card. when I applied; verification completed and waiting for the card. I got to see a DISAPPROVED STATUS from their site. From past 1 month I hve been following for it. Still I dint got a perfect response from the bank Worst experience.

Things I am annoyed with...

1. I did not get any SMS / call / E-mail regarding the disapproval of credit card
2. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
3. Time spent in this process is completely waste. (Stop giving repeated calls)

I need to know why application has been disapproved.

Can you help me with that?

APP NO : [protected]NF
Also of they doesn't want to issue credit cards to their customers why at first they call us to give details about various credit card .
Why are you wasting your cutomers time and playing with their patience as lot of people have faced same problem in past

Verified Support

Jul 10, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6124926.

-Anay
HDFC Bank Customer Assistance