[Resolved] HDFC Bank — credit card application status

Prajsujeet

from Pune, Maharashtra

Sep 1, 2017

Address: Pune, Maharashtra, 410501

Website: HDFC Credit Card

Dear sir,
I have received call for credit card from hdfc/dsa on dated 14th aug 17 & she sent representative to collect the documents on dated 17th aug 17. After that i have received one sms (Dm-hdfcbf) on dated 19th aug that my credit card approved. Below is the application no & e reference no for your reference.
Credit card application no. Cc32816336
Credit card approved e reference no.[protected]
Her name is payal & mob no is [protected].
But after 13 day i had tried to get further status of my card & contacted her many time, but she did not answer about application status & tried to misguide. Even i had tried online to get status, but shows data not recorded in system.
Kindly let me know the status. If it is cancelled please let me acknowledge.
I am worried about any kind of misused of documents/card.

Thanks.

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Oct 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link.
http://www.hdfcbank.com/personal/credit_card/cc_track

-Bejoy
HDFC Bank Customer Assistance