HDFC Bank — credit card application status - in process

I had applied credit card (Application #[protected]w1) more than 25 days ago. Physical and online verification are also been done but application status is still showing "in process" since last 18 days but till now i did not receive any info which is very bad news to say if this is the thing with the service provided to customer then no customer will be happy. I am very disappointed due to processing the credit card.

Please help me in resolving this issue.

Regards,
Sudhanshu thakur.
[protected]
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