[Resolved] HDFC Bank — credit card applied but no further process from bank

Jitender Singh87

from Delhi, Delhi

Aug 31, 2017

Address: Ghaziabad, Uttar Pradesh, 201014

I have applied for the hdfc credit card in starting of this month on 3rd of august and your executive told me that it will be delivered to you in 10-15 days. But today 23 days gone, my friend who applied with me, he received the card but i am still waiting and through which person i applied that executive not picking up the call. His name is amit jha and the contact number is[protected].
I don't know what is the problem and why no one is giving the status of my card to me. Please take some action for this.

My details:-
Name - jitender singh
Dob - 02/11/1994
Reg. Mobile number - [protected]
App. No. - cc32976437

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Oct 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to inform you that your application vide reference number [protected]O4 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link, after 4-5 working days time. Personal Products - Cards- Credit Cards - Track your Credit Card.

-Anay
HDFC Bank Customer Assistance

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Comments

Jitender Singh87

from Delhi, Delhi

Sep 4, 2017

Its more than 1 month now, since i applied. Your executive told me that process completed in 10-15 days, it means you are telling lie to the customers and share wrong information to them.