[Resolved] HDFC Bank — credit card bill period change

Prolay Sen

from Kolkata, West Bengal

Aug 29, 2017

Address: Kolkata, West Bengal, 700092

I want to change the credit card payment date but they informed me that HDFC bank not able to do it, so I have informed if not help then I will close the card to use and they do not send any reply. do not have minimum curtsy to reply. I want to change the billing cycle from 4 to 20 but they informed me unable to do it but when I called customer care number they informed me need to call for the same between 2 to 28 to change the date and I do the same but they informed me they do not change the date.

Complaint ID [protected]

They strictly said no.

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Oct 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID- TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance