[Resolved] HDFC Bank — credit card billing amount is wrong for past two months and unable to contact any customer service or help line!

Jebas John

Jun 16, 2020

Address: Chenni

I'm really not happy with hdfc bank service! Expecially during this lockdown everyone trying to help each other but for emergency purposes (Reg credit card transaction) i'm trying to contact the customer service for past 2 months but after pressing all the buttons it says 'we are operating with limited employees so we unable to connect your call'
I'm seriously facing very big problem on my credit card payment. Last 2 months the bill amount showing wrong! And i'm unable to connect with customer service to clear this! It's really bad! Very poos customer service & support!

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Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance