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[Resolved]  HDFC Bank — Credit card blocked - no one to assist

Address: New Delhi, Delhi, 110035

Hi,

My wife credit card is been blocked and we actually paid as suggested by customer care. They have given us a no [protected]/02/03/04 but these no are not connecting. Don't have clue that we would continue with the payment or stop giving you the rest of payment cuz nobody assisting us regarding this. We believe that no customer care is there to attend these type of services.

Cards details
Prerna
Card no. - [protected]
Emai; - [protected]@gmail.com
Ph - [protected]
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Jul 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jun 27, 2017
Updated by varun var We are getting Fraud calls after listing our complaint here. I request all other users. Don't list your no here and don't share all the info with the caller.
Jun 27, 2017
Updated by varun var please remove my no from this listing. i keep on getting fraud calls. I hope admin can see this
Verified Support
Jun 28, 2017
HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

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Comments

Personal loan statement not recd.pl.send immediately which is required me for Balance sheet purpose
Reply
Dear sir,

i issue a credit card by your side
but due to out of service area card not deliverd yet

please deliver my Credit Card in Below Mention Address

PLOT NO. C-65
ROAD NO. 1C
VKI AREA
JAIPUR
PIN-302013

docket no. [protected] dt.16.06.2017

plz intimate to blue dart caourier

my bank updated address in out of service
Reply

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