I availed a personal loan (No : 3529465 ) from hdfc bank. I was prompt in repayment of dues. For the past three months, due to my personal problem i was unable to pay my due on date. Yet i managed to pay the dues within 10 days from the actual due date. But, hdfc bank sent agent to my home and started harassing me and my husband . My actual due date is 7th of every month. On december 2014 my emi bounced and a agent named mr. Kannan s came to my home and shouted like anything and spoke illegal words. I told him that i will pay day after tomorrow. He accepted and went from my home. The next day he came and started harassment. He saw my children and asked me " you know to [censored], but don't know to pay the money you owe". I don't know what i will do if you fail to pay within an hour. I was very much ashamed of this word and was about to commit suicide. But now living for my children. Hdfc bank collection agents are not gentle . They are very rude and don't know how to treat customers, especially lady customers.
Jan 22, 2016
Complaint marked as Resolved They called me and assured to take necessary steps to take action against the executive who misbehaved.
We request you to mail us at [protected]@hdfcbank.com for further assistance.
-Anay
HDFC Bank Customer Assistance.