HDFC Bank — Credit card

Kamal Raaja Siva K K

from Alampur, Telangana

Feb 22, 2016

Address: Chennai, Tamil Nadu, 600039

Website: www.hdfcbank.com

Last four digits of my card is 6585. My credit card branch is Thiruvanmiyur (i.e. chennai). My card validation about to expire, it appeared like the new card going to get delivered to my old address. I have requested to change it multiple times. Despite reaching the bank in person, no one bothered in helping me but my request keep getting rejected for signature mismatch. Although, I myself appeared on the branch with all my proofs but none of them interested in looking at it.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 23, 2016

Verified Support

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your customer Id, contact details and complete address of branch you visited with ref ID-TTU[protected] in the subject line. Will take it up on priority.

-Natasha
HDFC Bank Customer Assistance