HDFC Bank — Credit card

NTandon

from Delhi, Delhi

Apr 20, 2016

Address: Gurgaon, Haryana, 122002

Website: www.hdfcbank.com

I have received my HDFC credit card today and I called to customer care to confirm my offers valid on my new card. To my surprise I got feel totally cheated by HDFC bank. As per my first conversation with customer care, I come to know that there is no as such offers valid on my card which was told to me while booking this card.
While booking the credit card, sales person and even I got a call from sales deptt. confirming that there is 5% cashback offer valid for my new card. They told me that irrespective of online usage or physical dip usage, there will be a 5 % cashback valid on my card. Only thing is the transaction amount should not be less than 250/-.
So I would to raise this concern to you and want you to take strict action against them.
If you need more details, please feel free to contact me.
Thanks
Nitin Tandon

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 21, 2016

Verified Support

Dear Customer,

I request you to share your contact details and card details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance