HDFC Bank — Credit card

ajitpal kaushik

from Delhi, Delhi

May 3, 2016

Address: Gurgaon, Haryana, +91

Website: www.hdfcbank.com

I was having HDFC Credit Card. in my credit card 6000 point was redeem by bank as cash Rs 2400. Aug 2015 i have given request to HDFC bank for redeem my point and i have paid payed credit card payment and Rs. 2400 have to adjust from my redeem point. but bank did not redeem my point and making penalty, interest and all charges.
i have communicate to customer care and by mail also settall my account and close my credit card.
now HDFC bank forcefully debited Rs. 9100 from my saving account.

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HDFC Bank customer support has been notified about the posted complaint.

May 05, 2016

Updated by ajitpal kaushik Not resolved yet.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 4, 2016

Verified Support

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your account/card details, payment details and registered contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will will take it up on priority.

-Bejoy
HDFC Bank Customer Assistance.