[Resolved] HDFC Bank — Credit Card

[Resolved] HDFC Bank — Credit Card

S Sridhar Mandyam from Bengaluru, Karnataka May 11, 2016

My daughter got a credit card from HDFC. A sum of about Rs8000 was which was paid promptly and my daughters account was debited before due date. But due to some technical problem with the bank it appears the bank did not get payment from the drawee bank. It is an internal issue between the collecting bank and paying bank. HDFC Bank is demanding another payment. We requested the bank to return the cheque to make another payment. But HDFC Bank refuses to return the cheque and penalising the customer for no fault on part of the customer. The high handed behavior of a reputed bank is very much regretable Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 12, 2016

Verified Support

Dear Customer,

Request the account holder to write to [protected]@hdfcbank.com along with his/her card details, payment details and registered contact details. Kindly mention the ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Bejoy
HDFC Bank Customer Assistance.