Address: New Delhi, Delhi, 110041 | Website: www.hdfcbank.com |
I was approached by the bank executives to apply for a credit card.
I applied for the same. They collected a hell lot of document copies from me.
No communication for a month.
After trying hard I could able to contact the guy who pitched the sales to me.
He then made same efforts to move on the files and i received an acknowledgement number which post 4 days told me that the card is disapproved.
Again after much efforts they tell me that bank has a criteria. And considering that application has been rejected. On asking what is the reason, no specific reason is mentioned.
Then I demanded my documents back to prevent any mis use. For this, they say that we would keep it for bank records.
If you people has rejected the application, what will you do with the documents.
How can I trust you? You are a private organization, not a government body. How can be assured that these are in safe hands?
This behavior seems like to be a dictator kind of me.
Please return my documents.
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Kindly mail us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number and contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.
-Natasha
HDFC Bank Customer Assistance