[Resolved]  HDFC Bank — Credit card

Dear Sir/Madam!
I am happy to become a member of HDFC bank as since I received credit card and enjoying the a facilities provide by your bank through a c.card.
But due to some reason while registering email id (rishabh.[protected]@gmail.com) was erroneously seeded by your executive. It came to know me when I contacted to customer care dept because they told me different mail id which I had not given to you. Therefore I was failure to deposit the bill on time as your executive told me.
Now tell me where I m wrong if I will not receive any statement neither physically nor through mail how could I guess when I have to deposite the bill.
Kindly look into the matter and continue the all facilities I was getting by credit card.

Thanking you
Rishabh singh
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May 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, credit card details and registered contact details. Please mention Ref ID- TTU13041710 in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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