I'm a salaried employee. I've applied for hdfc bank credit card on 3 april 2017 and submitted the document to the bank official the very same day. I got a message stating that the credit card request has been approved and 2 days earlier got the despatch message. Yesterday i got an email stating that the request for the card has been cancelled as you did not meet the criteria for the credit card. Can you please explain the situation otherwise you must have told me earlier that i'm not eligible for credit card. Please confirm or else i 'll have to switch the bank. My card status earlier was despatched and now it's showing as in process again. My application reference number is [protected]w1. Please help
Was this information helpful?
No (0)
Yes (0)
May 22, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
HDFC Bank Customer Care's response Dear Customer,
We have responded to your e-mail with reference number[protected] on April 19, 2017.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment