[Resolved] HDFC Bank — Credit card

Bhavana Vishnuvardhan Reddy

from Salem, Tamil Nadu

Apr 14, 2017

Address: Nellore, Andhra Pradesh, 524003

Website: HDFC bank.com

I am having a HDFC credit card ending with 4522 recently there executive wrongly updated my email in the system and they have generated the bill and they did not send me a reminder also on my Mobile and started putting financial charges and when I ask first they told that they have taken up a request for reversing and after two days I got a message they are unable to reverse them. I am having the proof that I have not filled the application I want to complaint against the bank to banking ombudsman regarding wrongly mentioning my email Id in their records. Dear friends don't go for HDFC credit card most worst and customer care also most pathetic.

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May 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance