[Resolved] HDFC Bank — Credit card

Akhil Mahajan

from Nangal, Punjab

Apr 21, 2017

Address: Gurdaspur, Punjab, 143519

Website: hdfcbank. com

I am existing customer in ur bank My name Munisha Mahajan my customer I'd 43963378 & a/c [protected] in (Gurdaspur) I use credit card in2014 is my linked account I will use credits 13000 apox I more time's call to customer Care excutive and ask to customers care when is my Dew date of credit Card payments but he/she is not reply to meet after some days credit Card recovery Team call to me nd recovery team collected by me 2000 in 7 times but payment is not submit in my payment after some time I submit a manual 14000 apox to branch ND ur staff asked ur credit Card payment is complete and after 3 Year apply loan in Sbi bank and then See my Sunil in credit Card payment is pending but I deposit e full amount in account payment pending in ur end
Second my a/c [protected] in (Dhariwal branch) I not collect the credit Card ND I visit in branch See my account credit Card payment pending in second account but I don't received credit card in this account
Contact to me [protected]

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Apr 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 21, 2017

Updated by Akhil Mahajan Urgent solution

Verified Support

Apr 25, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance