[Resolved]  HDFC Bank — Credit card

Address: Mumbai City, Maharashtra, 421501
Website: www.

Dear sir
This is in reference to one of my credit card from hdfc bank credit card no : [protected], by name of yateendra shrivastava used for 6 1/2 years
Its since nine months i had stopped using the card due to loss of my job, which has also affected my card payments.

Even after this, to maintain my dignity and not to run away with money, whenever i get a call from bank, i had attended the calls asking for some time and to give me an installement option for payment. On 9th & 10th may i received the same call from a no :[protected] a very unmarred lady spoke to me in an abusing manner asking for payment for which i too agreed and requested for an installment option of 6 months, regarding this i also spoke to her senior mr patil,

Unfortunately while talking to the hdfc employees as they were continuously calling me while driving my bike slipped and had an minor accident having a cut in my left finger and a hard hit on my left arm, because even after telling her that i am driving she kept on continuously calling me and forcing me to talk.

Today they had crossed the limits and poked into my facebook profile and called some of my very far away relative whom i had never met in my life, saying they are from courier company, asking for sharing my contact no as they had received a letter from t. C. S, i stay in maharashtra, how can my courier go to m. P where i had never been in my life, when i tried to reach on the number no one responding (Mob:[protected] - found the no of hdfc collection agent from truecaller) though they have my residence address where i even stay now and is also registered with hdfc bank, but instead of calling me or coming to my home they called using a fake indentity (Punishable under section 420), poking through my personal profile (Punishable under cyber crime and cyber security). As i had also got an intimation on my mobile that some one is trying to login to my fb account (My mob being linked with my fb profile)

Ir kindly be aware that the card was on my name and the persons being called with fake identity from hdfc banks are no where bounded, agreed to support or provide any information to bank, hence they cant be even asked legally, this too is an illegal offence and torturing by bank.

Sir please be noted that i am going through a heavy financial crisis in my personal life as i was jobless since a year and am actually struggling to survive despite of that i was continuously in touch with bank not sharing my problems, but this act has actually affected me badly as hdfc and the persons calling me had tried to spoil and thrown my personal struggle of life in front of the my far far relatives and affecting my personal family relations, forcing me to take any unethical step with my life,
And the persons to be held responsible for my act will be the callers calling from these numbers and their immediate seniors along with hdfc credit card, managers who had forced me to come to this point of my life

I request you to look into this matter and help me or else i will be forced to die because of your silence.
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Jun 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
HDFC Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID.
Case is pending with Reference number for your query is[protected].
-Manoj
HDFC Bank Customer assistance
 
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