[Resolved]  HDFC Bank — Credit card

Address: Bangalore, Karnataka, 560066

I have lost my credit card in 2011. I requested the customer care block and deactivate my card. They have just blocked and not deactivated the same. They are adding the anual charges every year and now the outstanding amount is shown as 4768rs. I want to close the card by paying the outstanding amount. I dont understand why anual charges are been applied though i am not holding the card.
Now i want to make the payment and clear it off. I dont have the complete number to make the payment. I tried reaching the nearest brach and they told they are not responsible for credit card. I tried to call customer care, when i enter the last 4 digits, it is saying invalid card. I spoke with a customer care executive and they said to reach collection department [protected]/1 which no one answering. I dont understand why this credit card department is not in a reachable state to the customers.