[Resolved]  HDFC Bank — credit card

Address: 110017

HDFC people called on my mother's number and call was picked up by my neighbour (aunt) and they disclosed the balance, my minimum and everything related to card, however as per my knowledge Bank can not disclose your information with anyone but they did because of which my parents were ashamed in front of my neighbours .This is the reason i am logging this complaint so that these people should understand what fair practice means.
And this is my 1st time that i am late on my payment because of salary problem, and i have already informed that i will pay within a week but they still called my home.
The lady over the phone was very rude as told by my neighbour. So i request strict action against HDFC bank.
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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