[Resolved] HDFC Bank — credit card

shahbazcr

from Chirala, Andhra Pradesh

Jul 25, 2017

Address: 500081

I have an hdfc credit card, there was a sudden deduction in my available balance and the card went overdrawn. I didn't even know it and hdfc allegedly charged me ₹580 as an overlimit fees. On top of that they have charged me double the interest on my remaining balance which came as a shock to me. This is unprofessional and appauling from hdfc. Pathetic service for someone who regularly pays his bill on time. Contact number is [protected].

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Sep 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance