[Resolved]  HDFC Bank — credit card

I have not purchased anything on my credit card last one year. During my purchase, bank people informed me there is no due fees, processing fee, etc. Before an year, they said some outstanding due amt rs.25000 even though i have credited all the amount for the purchase i made before an year. Anyways i started paying amt every month to clear it. Every month i am depositing rs.3000 but still after an year too, they say me they outstanding balance is same. When i ask for statement, no response. Even i raised a complaint but no response for the same. Every month bank people call me, and ask me to deposit the amount, so after the will give the statement but once the amount is credited, no response.
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Aug 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"
 
1 Comment

Comments

My balance deducted without any reason and by 15 times of around 28 rs and i request a complain lastly also but the complain closed without any reason.
My customer id is 72139484

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