[Resolved] HDFC Bank — credit card

akram111

from Valsad, Gujarat

Jul 27, 2017

Address: Surat, Gujarat

I have applied for hdfc bank credit card! On 21 of july! I have got application number and i have got executive call for verification and we did! After two days i have got one acknowledgement number [protected]w7 when iam trying to track the status it's not showing when i have tried to talk with customer service iam not getting any i've options number was [protected]!! Please track it! I just want to know! Please

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Aug 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

HDFC Bank Customer Care's response Dear Customer,
We take this opportunity to inform you that your application is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link, after 4-5 working days time. Personal Products - Cards- Credit Cards - Track your Credit Card. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6135834.
-Anay
HDFC Bank Assistance

Jul 28, 2017

Updated by akram111 Please make it as soon as possible!!👍 Waiting for it😫😓😓😥

Jul 29, 2017

Updated by akram111 [protected]w7
Please please tell me when it will come and it is approved??
If it's not approved please mention cause when iam trying to call hdfc customer care worst ever no such a ivr option to talk with representative! Iam going to village so i will unavailable to take it!!
If you tell me duration i will book tickets please reply! Can you tell me the ivr options to talk with customer service?? Please track it as soon as possible

Verified Support

Jul 31, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link.
http://www.hdfcbank.com/personal/credit_card/cc_track.

-Anay
HDFC Bank Customer Assistance