[Resolved] HDFC Bank — credit card

anshikahora3

Aug 16, 2017

Address: Rohtak, Haryana, 122001

Website: www.hdfcbank.com

I have been writing to close my account and i have submitted a complaint earlier also, i mentioned already in my emails that i want to discontinue this card as i have lost this card and not using it but hdfc guys never responded in an appropriate way. Than i payed all the due amount and now hdfc is still claiming another amount approx 280000 from me when i have not used that card, i asked your executive to call me back and let me know who and where my card has been used without my authorisation but he never responded back. Because of your carelessness somebody has used my card. Highly unprofessional.

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Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with your complete concerns, card details and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

Bejoy
HDFC Bank Customer Assistance

Aug 17, 2017

Updated by anshikahora3 I have already done, you even don't check anything before writing.