[Resolved] HDFC Bank — credit card

rajat1210

from Delhi, Delhi

Aug 16, 2017

Address: New Delhi, Delhi, 110063

Hello,

I have applied for credit card on 9 june, but still my application is in process. None of your phone banking officers are happy to help and asking me wait for 21 days again and again. That's absurd. Being a classic customer, atleast i deserve some priority. It's more than 2 months but still no communication from your side despite my cibil score being excellent.

Kindly train your support staff for better communication and let me know the status asap, else i'll be forced to close my account.

Credit card application: cc32374529

Reference no: [protected]n1

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Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected].

-Bejoy
HDFC Bank Customer Assistance