[Resolved] HDFC Bank — credit card

dottin

from Bengaluru, Karnataka

Sep 8, 2017

Address: Bangalore Urban, Karnataka, 560052

Website: consumer complaint

Hai team,
I have the credit card, and i need to pay 32000 to the bank, its the balance pending for my credit card. Last month i have payed my due balance. And iam trying to close the total amount. But when i checked my ac. Yesterday its showing minus 70000. Sir i already informed them my sister is getting marriage on this month, because i had the conversation with the bank team. Sir i don't understand how they put this amount to my ac. Kindly notify and solve the issue. Please take an action soon. Its my card id [protected]

Thankyou

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Oct 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

HDFC Bank Customer Care's response Dear Customer,
This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. Kindly note the query reference number for this correspondence is [protected] .
-Manoj
HDFC Bank Customer assistance