[Resolved] HDFC Bank — credit card

Ankit joon

from Varanasi, Uttar Pradesh

Oct 12, 2017

Address: Karnal, Haryana, 132046

Hiii
I am ankit joon from kurlan (Karnal) haryana (132046)
I am account holder of hdfc bank jalmana (Hdfc0003284)
And my customer id is68611457
My complaint is regarding to credit card and the staff of the bank
My issue is that firstly i have received my credit card december 2016 at that time my credit card limit is 1 lac. But when i was gone in bank for activation they said i can use only 50000 at first time and they had charged me left 50000 for insurance. And at that time i was not aware about it.
They had signed a from for card activation but that is for insurance.
And after i used my card 44000. And my total bill is around 95000 and i had paid to the bank 98100 above. But credit card department calling daily for pay the due of around 24000. So i would like to request please take my case on priority and solve it as soon as possible

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Nov 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 12 working days.The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance