[Resolved]  HDFC Bank — credit card

Address: Bangalore, Karnataka

This is to inform you that there was a dispute on my bill generation and here once again i have provided the details.in the below provided screen shot you can see customer's name, card number last 4 digits as well as the date 23/12/16 where amount 4000 credited once and debited twice. Why this happened? Because there was a transaction failure. So it might be network issue from hdfc bank server side or that merchant's terminal issue. So you can see the mysore saree emporium took 4000 for the item i bought. One time it got failed and the same got debited then credited after end of day settlement which occurs every day.

In april month's card statement where the mysore saree emporium merchant name has been included with same amount and same date 23/12/2016. Could you explain me the logic of sending dec month transaction on april month's statement.

Now since its the fault from your end, why should i pay the same along with the gst, service charges and late fee which you are imposing every month's credit card bill. I am being tortured to pay the due amount every month by calling me & my parents again and again which i am not gonna do. Now my outstanding bill is showing some 9000+ which is not at all acceptable.

And now hdfc is sending me conciliation notice stating to pay 8736.