[Resolved]  HDFC Bank — credit card

Dear hdfc
Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We told to hdb financial who called us for credit card and we never gone to hdfc for the same. We have given all papers and verification also done positively.

I called customer care and they are not giving any reason for rejection.. Hdfc bank should give us reason for dsapproval.

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address.. It is my dignity which got effected. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

Vasumathy
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Dec 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
HDFC Bank Customer Care's response
Dear Customer,
We take this opportunity to inform you that your application vide reference number [protected]S2 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status on our Bank's website : www.hdfcbank.com under the below link, after 8-10 working days time.
-Bejoy
HDFC Bank Customer Assistance
 
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