[Resolved] HDFC Bank — credit card

vinod4204

from Bengaluru, Karnataka

Nov 20, 2017

Address: Bangalore, Karnataka, 560003

I have been charged membership fee this month. But when i took the card, hdfc people said, its life time free card. But now charging me a membership fee. This happened last ti9me as well. Till now it is not sorted out. Now again they charged.

Atleast beggars ask for money. They don't cheat like hdfc bank. I regret that i chose hdfc bank.

Better they should shut the banks, than cheating the customers.

Looking for refund from them.

My mail id: vinod. [protected]@gmail.com
Mobile: [protected]

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Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by vinod4204 So many complaints for HDFC bank in www.consumercomplaints.in. I never thought that HDFC is cheating almost all the customers.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Mr. Musalay,

We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the e-mail id in 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance

Nov 20, 2017

Updated by vinod4204 Mr Manoj,

As you can see thru my credit card, not even a single time it has been resolved.

First said, no joining fee.. But got charged.
Then said no annual fee.. But got charged twice.

Now tell me, how much to bear as you guys becoming CHEATERS.

Nov 20, 2017

Updated by vinod4204 Mr Manoj,

What kind of executives you have. Mr Sunil, called no [protected], mentioned that he is from HDFC complaint department, asking OTP after giving my credit card details.

So rudely he is asking for OTP. And without OTP he cannot do refund it seems.

Banks asks us to KEY-IN the OTP. None of the bank persons ask for OTP to tell.

Nov 20, 2017

Nov 24, 2017

Updated by vinod4204 Mr Manoj,

4 days over. No reply from your end.

So you accept that you guys cheat customers.