[Resolved]  HDFC Bank — credit card

Address: New Delhi, Delhi, 110027

My credit card payment was for rs 5090. I already paid 5000, i confirmed from customer service of hdfc 3 times on call that will i get any fine if i pay 2 days late. They told me that for the first time there will be no charges but i got charges as fine.
My remaining balance was only rs90 and now it is rs3496. I will not pay a single penny. And last time i speak to hdfc customer care there was a super visor on call and he was very rude over the call i told that person that he can listen to the recording of those 3 calls of there agents.
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Dec 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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