[Resolved]  HDFC Bank — credit card

Address: Bangalore, Karnataka

Notice to pay rs. 20 lakh for your default & failure

Dear hdfc team

Please refer all my earlier mails & verbal discussions with your executives on this subject.

I have taken a new sim recently from airtel.

I received this irrelevant message at midnight and it disturbed my sleep:

Rs.4905.00 was spent on ur hdfcbank credit card ending 2926 on[protected]:22:40:17 at paytm. Avl bal - rs.32723.78, curr o/s - rs.15276.22

I do not own the above mentioned credit card.

You have linked my number to a credit card, which i do not own.
I am getting these irrelevant messages everyday and every night and my health has deteriorated because of them.
I have requested enough number of times verbally and in writing to stop these messages.
I have sent mails to many officials of hdfc bank.

But no action has been taken by you till now. On the top of it, your two executives called me and told that i should continue to bear this disturbance and harassment till the original owner of the credit card responds to your calls/mails.

It is a ridiculous argument and does not stand in any court of law. I should not be made to suffer for no fault of mine because someone else is not responding.

I request you to pay me rs. 20 lakh as a compensation for harassing me like this, for disturbing my peace, for spoiling my health and for causing mental agony to me.

This compensation is for the pain suffered till now and is subject to further enhancement depending upon the further pain caused by you (If any). I will give the details of my back a/c, once all arrangements for payments are made by you.

If no reply is received within 24 hrs, it is deemed to be understood that you have accepted your failure and i will proceed legally to obtain the above payment (Already more than 7 days have passed since my initial complaints and hence i cannot give you more time).

Copy to: 1. Reserve bank of india, 2. Secretary, ministry of finance
Was this information helpful?
No (0)
Yes (0)
Apr 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your contact details on which the message was received and the screenshot of the message to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information