[Resolved]  HDFC Bank — credit card

Address: Kolkata, West Bengal, 700107

I am a card holder of diners club credit card.. For amc to be free i was told that i need to pay any kind o[censored]tility bill like post paid telephone bill, for that i can use the payzapp app, but when trying i m unable to use the service, msg is showing that only visa, master or rupay cards are accepted and this type of card is not supported.. The card given to me is pulse discover.. How to pay my bill now?? I have been given plenty of other wrong information before also.. Like emi facililty i was told is there but later on i got to know that there is no such facililty for this type of card.. Pls see that i get to pay my utility bill through payzapp.. Otherwise i will have to surrender my card asap..
Plenty of times i have called up customer care inspite of that not getting required support.. Pls advise how to pay my bill through payzapp so as to make my amc free.. Or if any other payment mode also there pls confirm..
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Apr 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
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