[Resolved]  HDFC Bank — credit card

Address:Bangalore, Karnataka, 560078

Hi sir
I have a credit card with hdfc from may 2017. It so happens that in between i lost my job and as such was not able to pay my emis and was out of job for 3 plus months. I have been paying them my minimum amount due for past one year i have repeatedly asked them to have a settlement as i have settled my other cards also but they keep blackmailing me as it is my salaried account and the credit card is linked to it. They keep harrasing me saying that they will hold my salary. Now it so happens for two months my minimum due is 18 k which i always pay on 8th as i receive my salary on 7th but this month my salary came on 6th and they deducted the whole amount without informing me. I am completely blank now. I do not see how they can do this without informing me. My phone was switched off due to non-bill payment but they have my mail where they send me that the minimum amount due is 18k. Can they do this without sending a notice. Kindly guide me sir as i do not see any other way other than comitting suicide.
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Oct 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your credit card we request you to contact our Debt manager at[protected]/67268002

-Nadia
HDFC Bank Customer Assistance
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