HDFC Bank — credit card

Address:

DHANORI ROAD, 411015

The issue that I have experienced was: My Credit card was struck at HDFC Atm machine on 14.09.2019 evening and next day i called customer care executive and told about this. They told thay it will be delivered nearest bank with in 3 days. So i was continuously visiting HDFC Vishrantwadi branch but no proper response i got from them. They told to call customer care and even mail. But today it is 19.09.2019 and no call i got from any customer care executive and also today i came to know my card is destroyed. I am very disappointed by this as they destroyed my card without my approval and even i have told not to block my card. One more thing i have to make my O/s statement payment and i dont have card details to make payment. Felt very sad by the level service provided. Worst bank executive and dont entertain us well.