[Resolved]  HDFC Bank — credit card

Address:New Delhi, Delhi, 110030

Hi!
I was using credit card of hdfc from last 5 months but due to some medical emergency i was not able to make payment but was depositing minimum amount on the card account.
But in the month of may i lost my job phone. Regarding amount to be paid or lien i have not received any call.
On 2nd there was lien on my savings account without any prior notice after the salary was credited in my account and i am stuck with no money for the entire month.

As there is medical emergency in my family today i am stuck with no money.

I tried contacting credit card team no. Of time as well but no solution was provided by any of them.
Even i offered that i will pay approx. 40-50% of outstanding on card immediately but still lady executive shouts/screams like they are the owner of bank & personally i owe them funds.
I asked for way out from this to my relationship manager even she behaves like a general executive who won’t ready to cooperate which shows the stupidity of preferred banking program of bank. I am ready to make the regular monthly payments from now onwards as i have got a new job.
Please release the amount you hold in my saving account asap.
Card number 524181xxxxxx5798
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Nov 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance
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