HDFC Bank — Credit card

Address: HDFC Bank ltd. Thane Wagle estate (credit card department)

I had outstanding unpaid of my credit card. After their torcher for long time, I paid leftover amount including levy charges. I cleared the credit card outstanding amount on of 27/09/2019 without settlement. It was closed then . Hence, I was updated with the status Date Reported And Certified 30/11/2019.

Eventually in the month of May/June my cibil score was increased. And today when I checked on the date 12/08/2020 it was dropped. I don't have any additional loan or credit. This is really pathetic service HDFC credit department is offering. Amidst covid-19 situation, I tried customer care virtually but none responded.