[Resolved]  HDFC Bank Credit Card — cancellation of one assist & refund of money

Address: 411044
Website: www.oneassit.in

I didnt get any call to activate this one assist membership & without my consent hdfc debited my hdfc credit card account rs ₹1299. Please do needful to cancel the one assist membership & refund the charges. This service is not useful and how they deduct my money without my concern, this way they also use all of money in my card, i want to take strict action against hdfc bank credit card, please resolve my issue as soon as possible and refund my money immediately

'credit card ending: 2075
Mobile no:[protected]
One assit enrollment no - 2437703
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Aug 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
2 Comments

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The money (Rs 800) for the Electricity bill has been debited from my account no [protected]. But the payment not been paid to the Relaince Energy.Money transaction been maid by payUmoney. Transaction ID[protected] plese kindly do the needfull
Dear Rahul,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you. The deduction may have happened due to technical issues.

As per your request, the plan has been cancelled vide Service Request number 2203451 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh.

Team OneAssist.

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