[Resolved]  HDFC Bank Credit Card — card charges disputes

Address: 635109

Dear sir,

Please go through the below which i sent to hdfc credit cardccomplaint desk, i had not received proper response from that team. So i decided to consumer forum help.

Hdfc bank had provided priority pass on free of cost 4 years back to use in airport lounge. Till september credit card statement this charges was not reflected. Suddenly in oct-17 statement they claimed the charges for month of may - july 2017 usage. Even the charges are very high certainly it is very difficult to pay for me.

Even i had never sked these facility there associated called me over phone & provided. During that time they said it is free of cost it can be availed in any airport in india. So i had availed this when ever i travel.

Now without proper intimate to client they debit the charges from my hdfc credit card.

Please look into this & do the needful.