[Resolved] HDFC Bank — Credit card charges

sagaragr1234

from Mumbai, Maharashtra

May 10, 2016

Address: Mumbai City, Maharashtra, 400059

Dear Sir,

Bank has levied heavy charges on my credit card and today the situation is that my charges are more then my outstanding principal amount. I did asked bank if they can support in reversing credit card charges so that I can pay the entire dues. However, they didn't turned up for support. I did requested that I will pay the entire outstanding amount alongwith a part of your charges. I did explained them that this will help both o[censored]s. If charges are included in the value, then I will not be in a position to clear the dues.

However, they didn't turned up for support the customer and therefore I have no option but to lodge the complian with consumer forum.

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 11, 2016

Verified Support

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card details, charges detail and registered contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will will take it up on priority.

-Bejoy
HDFC Bank Customer Assistance.