Dear sir/madam, i have a hdfc credit card which i stopped using more than 1 year. Due to my financial problem my outstanding becomes -52k and my credit limit is 40k.in collection department they asked me to pay the amount and i have requested for settlement. They convinced me and i have paid and bring my card into the limit, after that i have regularly paid monthly due, but my available limit was not increased. I have contacted customer service and collection department and they asked me to pay more amount so that my card won't gets block. They told me that immediately pay amount now through executive or else ur card will gets permanently blocked. I borrowed from my friends and paid 10k. Then after a week i tried to swipe the card and it doesn't work. I have contacted customer service, they told that my card has been permanently blocked a month ago. They have cheated me and make me stress and asked to pay the amount. That time my available limit is 11k. Then i asked them for settlement from july. Customer service provide me some number and i contact them, they provide a number.. Like wise i got call from some landline number, i have explained to whomever called me. Finally they said that they can't do settlement as my data was not assigned to them. I request to unblock my card but they said it's not possible. They asked me not to pay 2 months due so that i will be in their list after that i can process for settlement. Same like i haven't pay the due. Then regularly i only was begging them for payment and settlement. Now they doing harassment through whatsapp that my name in cibil will be in blacklist. Last month without any intimations they hold my hdfc account so that i couldn't able to pay my personal loan due and two wheeler due. It gets bounced and i need to pay bouncing charges for these 3 months for both loans. Now according to my statement my available credit is 4, 978 and outstanding is 34, 942. The guy asking me to pay 25k for settlement in 5 installments. For more than 1 year i'm paying only interest more than my 50k. Then how the settlement will be 25k. Again the people cheating me and threatening me... I have lost lot of money because of this. As a female i don't have job right now.. But i contacted them to finish off this issues. I lost the money, they just asking sorry for wrongly informed and collected money. Now my outstanding is 34, 942. Please help me for 50% amount for settlement that i have lost money bcoz of them and my account is holded, plz release that that i have to pay bouncing charges nearly 5k for both dues. Plz consider this and do waiver for settlement as soon as possible. My registered mobile number is [protected]. I have contacted customer service from this number. You can verify the voice call from 5 months back for the proof they cheated me. Was this information helpful? | 
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