HDFC Bank — Credit card close without taking permission they reissue again credit card

I post credit card closer form through speed post date 1/10/2020 and my form reached in date 5/10/2020 and today is 10/10/2020 they not send me any confirmation mail to receiving letter,
Even without my permission they reissue new credit card and that card is shown as Active card also display Total Unbilled Debits is INR 15, 648.33
even i am not getting any credit card from HDFC and i am not using credit card,
My request is that please clarify above Unbilled Debits and provide my credit card closer status ASAP

please find attachment:
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1) speed post consignment number is EM[protected]IN
2) Active card display in my Account
3) credit card closer form
+2 photos
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HDFC Bank customer support has been notified about the posted complaint.
Oct 10, 2020
Updated by shridhar dodewar
Please find the extra info
Name of the card: S NARESH DODEWAR

Name of the card holder: SHRIDHAR NARESH DODEWAR

Card No.: [protected]
Mob No : [protected]
emilId : [protected]@gmail.com
Nov 02, 2020
Updated by shridhar dodewar
I have raised my complaint Oct-10-2020 but not reply from HDFC credit division,
if i raised my complaint before 1 month they not take any action what is the use Of this Consumer Complaints forum. if you people not handle from your end only this platform to display complaint
and comments thats why we raised here our complaint .
 
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