[Resolved] HDFC Bank — credit card closure

Nithin Poolakkad

Mar 7, 2019

Address: koduvayur, Palakkad, Kerala, 678501

Am using hdfc credit card number [protected]. Due to un ethical charges and high interest rates i cant afford to use this credit card even after clearing all dues bank is not allowing to stop this credit card with immediate effect. Kindly make the bank close this credit card from making further charges. My account number [protected] with hdfc bank koduvayur kerala.

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Apr 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post.

-Nadia
HDFC Bank Customer Assistance

Mar 09, 2019

Updated by Nithin Poolakkad Written request have been sent in prescribed form to Chennai card department. Further to your delight am also planning to close the savings account also so that bank cannot loot more

Mar 09, 2019

Updated by Nithin Poolakkad One of Hdfc bank executive over phone told me that credit card services can be stopped on request over phone is it possible to stop it over phone