[Resolved] HDFC Bank — credit card closure request not honoured

Kiran Sundararajan

from Kanpur, Uttar Pradesh

Aug 20, 2017

Address: Bangalore, Karnataka, 560040

The card closure request letter along with cut pieces of the card was sent by courier to the chennai office as advised by your (Hdfc) cc executive.

After 4 months am surprised to receive a payment outstanding for a credit card that i have not even activated.

I have the photo copy of letter sent to chennai office and the courier docket number.

I have also dropped the complaint letter for closure of card at hdfc vijayanagar (Bangalore) office.

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Sep 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with ur card details, and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance