[Resolved] HDFC Bank — credit card collection

Pandey Gupta Priyanka

from Gurgaon, Haryana

Aug 29, 2017

Address: New Delhi, Delhi, 110078

Ur credit card collection team is illiterate and ill-mannered i think u people should stop selling credit cardwhen u can't maintain customer my this month due date got over n i couldn't pay i told the lady to pag by 1st of sept. And the way she spoke n called my mother the another no. Which is logged with u. I think u people don't know hw to be in customer relationship. Wow no audio attachment option grt.

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Oct 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, card details, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Remya Alroy

from Mumbai, Maharashtra

Aug 29, 2017

Hi,
I am a TCS associate, I lost my food card kindly please block the same
food card number :[protected]
mail Id: [protected]@gmail.com

Pls revert back as early as possible
Regards,
Remya

Thirugnanasundari K

from Bengaluru, Karnataka

Aug 29, 2017

Hi Team, HDFC Bank collection team doesn't have any intention that from customer to get payment rather they just want to make note that every month th they are calling customer and interest rate will get increased for their customer. I have observed that past 5months no one is ready to resolve the issue rather every month last week