[Resolved]  HDFC Bank — Credit Card Collection Department Harassing calls.

Hi,

My name is Shivani Chauhan and I have been getting harassing calls from HDFC from last 4 months. Credit Card collection department agent named Ashish sent his goon 4 times at my place during lockdown. I have paid 24, 000 Rs. despite being jobless. And now he is calling me everday and threatening me of dire consequenses. I got job on September 24. I have a family to look after but there calls are not stopping. One more agent Rati is threatening me that your 24, 000 Rs. payment will be null and void. Mental torture and Harassment is not stopping from there side. I am very disturbed.

Please help. Else I have to go to the police.

I have been getting threatening calls from [protected]
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Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the caller details and the last four digits of your credit card along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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